Human Resources Director (San Francisco)
Title: Director of Human Resources
Location: San Francisco, CA
Application deadline: Open until filled
The American Civil Liberties Union Foundation of Northern California (ACLU NorCal) seeks a Director of Human Resources.
You are a hands-on leader who has a keen ability to navigate organizations and collaborate effectively, this position will consult with employees of all levels, coaching and guiding managers and employees across a spectrum of talent, employee relations and engagement, total rewards, and organizational design.
Reporting to the CFAO, the Director of HR will lead the Human Resources Team by overseeinghiring systems and infrastructure; implementing personnel systems, policies, and procedures; ensuring consistent, accurate, and equitable administration of all compensation and benefits in compliance with our policies and applicable laws; staying up to date regarding human resources and personnel management industry standards and best practices; guiding HR matters across the lifecycle of an employee (recruitment and selection, onboarding, orientation, employee services, retention, performance management, and separations); handling complaints, grievances, employee relations and other issues and concerns brought by employees; and ensuring compliance with federal, state and city employment, wage and hour, and immigration laws, guidelines and standards. Promote a strong and positive organizational culture by reinforcing and prioritizing the values of the organization and equity, inclusion and belonging in their management and team leadership and in the implementation of HR and operational programs and IT systems across the organization.
About the Organization
ACLU NorCal is an affiliate of a nationwide, non-profit, non-partisan organization dedicated to the defense and expansion of civil liberties and civil rights. For most of the last century, it has been at the heart of many major – and sometimes controversial – struggles for civil liberties and civil rights in our state. Our mission is to ensure that Constitutional rights don’t just exist on paper, but are protected in practice. Facing new and ongoing threats to civil rights and civil liberties, we remain dedicated to confronting these issues and defending the progress we have made. We must use our decades of experience in impact litigation, legislative advocacy, and fearless organizing to fight unfair and illegal policies and to protect our most cherished rights and freedoms. Join us.
Duties & Responsibilities
Departmental & Organizational Leadership
- Supervise the daily operations of the HR team.
- Provide support to the team in making sure there is adequate cross coverage, accountability, professional growth and upholding a healthy Departmental culture
- In conjunction with the CFAO identify opportunities for improvement/efficiency and implement solutions from start to finish, especially in light of our continued growth.
- Use and apply technology, and seek improvements and evaluate systems for use of technology and software
- In conjunction with the CFAO, reinforce and create a culture and practices of excellence impact, equity and inclusion; they will be constantly making decisions, and they need to be a person who can apply a lens that works well with the culture senior management is creating and reinforcing
- In conjunction with the CFAO and other senior staff develop effective HR related training for all managers/supervisors.
- Serve as a member of the Senior Management Team
- Serve as primary staff support of the Personnel Committee of each Board
- Provide HR support as needed to the ACLU of CA collaboration
- Engage in special projects as needed
HR Strategy & Administration
- Manage daily department operations, budget planning and development of HR strategic goals.
- Oversee benefits management and open enrollment process.
- In conjunction with the CFAO, develop consistent policies and procedures that align with strategic and organizational goals. Ensure that HR policies and processes are consistently administered organization-wide.
- Oversee the full-cycle recruitment of open positions and develop strategies to attract, hire, onboard and retain personnel.
- Oversee the performance management process including annual performance evaluations, guiding supervisors with employee coaching and through performance improvement plans.
- Analyze wage and salary reports and data to determine competitive compensation plan.
- Advise department managers of organizational policies regarding but not limited to recruitment, performance management, compensation and employee benefits.
- Liaise with legal counsel to ensure that policies comply with federal and state law.
- Oversee the analysis, maintenance, and communication of records and files of employees as required by law or local governing bodies, or other ACLU Nor Cal policies.
- Oversee the administration of the benefits programs, including health, dental and vision, 401(k), Flexible Spending Account plans, and other insurance, including processing benefits for new staff members, answering staff questions about benefits, serving as the primary contact with providers, workers’ compensation, unemployment and retirement plans.
- Contract with outside suppliers to provide employee services, such as temporary employees, search firms, or relocation services.
- Oversee programs that maintain employee safety, welfare, wellness, and health.
- Oversee employee termination process including reviewing and advising managers of best practices.
- Coach, advise, and facilitate conversations for staff on interpersonal issues
- Advise management in appropriate resolution of employee relations issues.
- Coordinate with external counsel, investigators, general counsel, Personnel Committee & CFAO as needed
- Keep CFAO & General Counsel informed of emerging issues and risk and work with them as needed to address issues.
- In conjunction with the CFAO proactively come up with solutions to address any emergent themes and issues across the organization
- Respond to individual HR questions, issues, and requests from employees with an open door, including utilizing HR expertise to create an environment of confidence and accountability that ensures staff come to HR for all their workforce needs and handling employee relations counseling and conducting investigations and research
Education / Experience:
- B.A degree or equivalent experience and PHR, SPHR, SHRM-CP or SHRM-SCP.
- 10+ years of experience— especially at a growing organization — with an emphasis on talent development, talent management, and/or recruitment preferred;
- Minimum of 5 years supervisory experience, with a depth of experience in managing teams and the careers of people who report to you.
- Experience creating effective processes, systems and structures
- Experience with applying principles of equity and inclusion to organizational management and HR
- Experience handling employee relations matters, including investigations.
Required Skills / Competencies:
- Effective written and verbal communication skills
- Strategic and solutions-oriented thinker. Can handle multiple projects at once, meet deadlines, and effectively manage your time. Takes pride in the quality of work and exceptional level of attention to detail.
- Thrive in a busy, bustling environment, and have the ability to easily balance being available to staff while staying focused on details that matter
- Proven ability to advance an organizational culture that prioritizes equity, inclusion, and belonging, with an exceptional grasp of contemporary concerns related to the various dimensions of identity;
- Demonstrated desire to seek understanding of others’ perspectives and to build relationships through collaboration; proven record of being open, responsive and approachable;
- Strong analytical abilities and proven accomplishment in a position requiring independent planning and efficient utilization of resources
- Excellent dependability, accountability, responsiveness, judgment, tact and diplomacy
- Ability to quickly assess and mitigate risk
- Excellent organizational skills
- Ability to assess risk
- Demonstrated experience working with and supporting a diverse workforce.
- Employee relations and relationship management
- Values and understands the importance of strong working relationships and supporting a healthy team so that they can thrive
The ACLU-NC is currently undergoing a salary study and we expect that the range for this position will be approximately: $116,000 to $133,500. Excellent benefits include four weeks paid vacation in addition to 14 office holidays; employer paid medical, vision and dental insurance for staff members, their dependents and spouse or domestic partner; life and long-term disability insurance; and, 401(k) plan with employer match.
Applications will be accepted until the position has been filled. Applications must include, (1) resume, and (2) a list of four references. As this is a management position, one of your references must be a former direct report. Applicants concurrently applying to any other position with the ACLU should state what other position they are applying for in the cover letter.
Please submit your application in PDF format to the attention of Human Resources Director Search to: .https://boards.greenhouse.io/aclunc/jobs/4306177002
The ACLU of Northern California advances equity and inclusion in the workplace by providing equal employment opportunity to support a work environment free from discrimination on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age (over 40), sexual orientation, military and veteran status, arrest or conviction record, and any other basis prohibited by law. The organization also provides reasonable accommodations for qualified applicants and employees with disabilities. This equal employment opportunity policy applies to all aspects of employment, including recruitment, selection, advancement, training, problem resolution, and separation from employment. Through this policy, the ACLU-NC strives to establish and maintain an equitable and accessible work environment that is supportive and free from discrimination.