Program Coordinator, Organizing (San Francisco or Sacramento)
Location: San Francisco or Sacramento
Posting Date: July 26th, 2019
The Program Coordinator engages volunteers and activists in building political power and organizational capacity by coordinating the ACLU of Northern California’s volunteer chapter program, a volunteer distributed organizing program. Chapters are responsible for leading local events, building community partnerships, identifying and building new volunteer leadership, and planning and implementing local grassroots advocacy campaigns with guidance and support from ACLU or Northern California organizing and policy staff. The Program Coordinator also leads several base- and community-building events, including Bill of Rights Day in Oakland, local LGBTQ Pride events, aspects of the annual statewide Conference & Lobby Day, and other events as assigned.
The ACLU’s volunteer and activist base is diverse, including people who are directly impacted by the issues we work on as well as allies, from many different backgrounds and life experiences, all motivated by a desire to make change and advance civil liberties. The Program Coordinator works with other organizing staff to meet volunteers wherever they are in their activism journey to develop their skills, their commitment to racial justice and other forms of equity, and their ability to meaningfully engage in our work.
Additional departmental projects and tasks shift throughout the year and can include matching volunteers with volunteer opportunities, leading trainings or other activities such as phone banks or legislative mobilizations, and planning and implementing logistics for workshops, meetings, or smaller events.
This position is part of the Organizing Department and can be based in San Francisco, Sacramento, or Fresno, with willingness to coordinate programs and travel across the 48 counties of Northern and Central California, with occasional travel to Southern California and outside the state.
Primary Duties and Responsibilities:
- Develop and implement timelines for recruitment, training, and other activities.
- Connect chapter program participants with organizational resources and support.
- Recruit new program participants, develop relationships with key and emerging leaders in the program, and help ensure retention by creating individual leadership development plans for key and emerging leaders and by training chapter members to create inclusive and welcoming spaces for new participants.
- With guidance from supervisor, train volunteers to be effective allies when working on issues by which they are not directly impacted, including by: understanding systems of oppression and their impact on civil liberties, using appropriate language, seeking input from people who are directly impacted, and working in partnership with organizations comprised of or led by people who are directly impacted.
- With guidance from supervisor, train constituents to understand their own privilege and develop a deeper understanding of racial justice and other forms of equity, and their role in promoting racial justice and equity as ACLU volunteers.
- Track and evaluate program participation and progress.
Events and Conferences
- Research and arrange logistics for key organizational events.
- With guidance from supervisor, plan overall event agendas and components of programs.
Volunteer and Community Engagement
- Utilize existing ACLU resources to train and mobilize ACLU activists to participate in phone banks, days of action, and other activities.
- Support volunteers in the field to plan effective events for community outreach and mobilizations.
- Respond to public inquiries for material requests, sponsorships, speaker requests, and volunteer questions.
- Provide educational trainings or speeches to community groups utilizing existing materials.
Education / Experience:
- 2 years volunteer- or constituent-management experience preferred
Required Skills / Competencies:
- Extremely strong project and time management skills, including ability to develop and adhere to timelines and deadlines, track progress on goals, and manage competing priorities;
- Enthusiasm for volunteer leadership development through group trainings and individual development;
- Ability to identify a volunteer’s potential for growth and leadership and identify and provide the support needed to increase the volunteer’s engagement and leadership;
- Disciplined in completing routine, daily administrative functions and keeping track of details, including tracking volunteers in databases, scheduling meetings with many participants, sending reminder emails or making phone calls to volunteer program participants, and other administrative tasks essential to the smooth functioning of the programs;
- Efficient and attentive to details when arranging event and travel logistics, including for large numbers of participants;
- Ability to think proactively, anticipate problems, analyze situations, develop and implement effective solutions, and take initiative to facilitate positive volunteer experiences;
- Adaptability and capacity to change course quickly when required;
- Comfort with some ambiguity, especially when developing new programs or trying new things;
- Excellent interpersonal skills, especially when working with people with different backgrounds and life experiences;
- Ability to cope and respond strategically when dealing with stressful situations;
- Strong public speaking and facilitation skills, especially when working with or presenting to people with mixed backgrounds, identities, or knowledge bases;
- Excellent judgment, especially when dealing with sensitive situations or information;
- Commitment to racial justice and other forms of equity;
- Available for weekend and evening responsibilities;
- Available for some travel within Northern California and rarely Southern California or out of the state;
- Valid driver’s license and ability to drive throughout northern 48 counties in California.
Preferred Skills / Competencies:
- Strong written communication skills, including for external communications;
- Written and verbal language skills relevant to the demographics of the region served most frequently by the position (Spanish, Chinese, Tagalog or Vietnamese in SF Bay Area as of 2014);
- Physical ability to set up, staff, and clean up from meetings and events, including moving chairs and tables, and carrying boxes and equipment with reasonable accommodation;
- Experience training non-impacted people with varying degrees of privilege to work with impacted communities in a way that is respectful and empowering;
- Experience working collaboratively with staff from other teams or departments where there may be competing goals.
- Fluency with excel, including mail merge, formatting, using filters to sort and organize data, use of basic formulas;
- Standard ability with Microsoft Word, Outlook, Adobe Acrobat, and PowerPoint;
- Standard ability with Google Sheets, Forms, and Pages;
- Confident with technology and willing to learn how to use new databases and online tools.
Competitive salary is commensurate with experience. Excellent benefits include four weeks paid vacation in addition to 14 office holidays; medical, vision and dental insurance for staff members, their dependents and spouse or domestic partner; life and long-term disability insurance; and, 401(k) plan with employer match. Starting salary range is $30.77 - $36.06 an hour.
Applications must include (1) resume and (2) a list of three references. Applicants concurrently applying to any other position with the ACLU should state what other position they are applying for.
Please submit your application in PDF format to: https://boards.greenhouse.io/aclunc/jobs/4373146002
The ACLU-NC is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please e-mail email@example.com. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
The ACLU of Northern California advances equity and inclusion in the workplace by providing equal employment opportunity to support a work environment free from discrimination on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age (over 40), sexual orientation, military and veteran status, arrest or conviction record, and any other basis prohibited by law. The organization also provides reasonable accommodations for qualified applicants and employees with disabilities. This equal employment opportunity policy applies to all aspects of employment, including recruitment, selection, advancement, training, problem resolution, and separation from employment. Through this policy, the ACLU-NC strives to establish and maintain an equitable and accessible work environment that is supportive and free from discrimination.